Common questions, plain answers.

Whether AI can reach and read your site, including:

1. AI crawler access: are GPTBot, ClaudeBot, Google-Extended and PerplexityBot allowed in? (robots.txt)
2. AI fact file: present, parseable, current? (llms.txt)
3. Structured data on the homepage, so AI can read facts, not just prose. (Schema.org)
4. Plain self-description: does your homepage say clearly what you are, with your brand name in it?

…plus page titles, descriptions, sitemap, load speed and more.

Six more layers: whether AI mentions you in answers, whether it recommends you, whose sites it trusts for sources, whether it gets your facts right, whether independent sources back your story, and what that means for your business. 100 verified questions on the 4 AI platforms you pick — including ChatGPT as customers use it, in the real app. Most tools skip that last part.

Three plans (excl. VAT): Monitor €15 a month (the AI answers every 7 days) or €30 (every 3 days), with no weekly site audit and no fixes — a full audit of your site can be bought one at a time for €49; Audit €99, which adds a weekly audit of your 15 main pages and one try-out fix a month in each area — our agents propose it, and we ship it once you approve it; and Fix €299, with a large number of fixes and suggestions on what to change every month, each shipped once you approve it. Audit starts with a 7-day free trial — no card needed, and it includes one full audit. To keep Audit after the trial, add your card on the Billing page before it ends; without a card it simply stops and nothing is charged. One free trial per website. Monitor, Fix and yearly plans are paid straight away, with no trial. Enterprise and white-label by conversation. Cancel anytime — cancelling stops future renewals. We announce price changes ahead of time, and a running subscription keeps the price it started at.

None about rankings. Ask the same question twice and 40–60% of the answers change. We sell measurement and a prioritised fix plan. Anyone promising a specific AI ranking is selling something this methodology won't. See how we measure.

Full refund if the audit never ran or did not deliver. No refund once the report is in your portal. The product was delivered. Full policy at /legal/refund.

Account and audit data sit in an EU-region managed database (Frankfurt, Germany); audit compute runs on an EU provider (Belgium). Questions to third-party AI answer engines are designed to carry no personal data. We disclose our sub-processors by category at /legal/subprocessors, with the full named list available under NDA. The audit is designed to exclude your customers' personal data — it works on public web content and AI engine outputs.

We read only the source of the pages a fix targets — never the whole repository — and only to write a change that matches your own code. Before anything is sent, files whose names or contents indicate secrets are refused, any key, token or password inside a file we do open is replaced with a placeholder, and a file that is mostly secrets is withheld entirely. Repository source is processed only inside the EEA and is never allowed to fall through to another provider — if the approved one is unavailable, the fix is simply not written. Nothing is merged without your approval. Please keep live credentials out of your repository anyway: this is a screen, not a guarantee.

Only your own site. We read your site's name, address and page list so you never have to type them, and we write the fixes you approve. That is the whole use. A connected account is never used to produce competitor or ranking data, and one customer's connected site is never used to generate insights about another customer or about anyone else. Every ranking, share-of-voice and competitor figure in your report comes from answers given by public AI engines to public questions, plus the competitor list you enter yourself — see how we measure. The two are separate by construction: the engine that produces those numbers has no access to connected-account data at all. You can cut access at any time by removing the app in Webflow.

Yes, on request before your first paid audit. We act as processor under GDPR Art. 28. Each audit you trigger is a documented instruction. Email hello@farandwide.io.

No. We verify domain ownership (DNS TXT or HTML meta tag) before the first full audit. Auditing a domain you do not control violates our terms.

On Audit, your full audit starts at once and takes about three hours; we email you when it is ready. On Monitor, the first round of questions to the AI apps starts within a day — there is no site audit. On Fix, you first connect your site, so approved fixes can be published, and confirm you own the domain — then the full audit starts, and every fix waits for your OK before anything changes on your site.

Email hello@farandwide.io from your account address. We close the account immediately. By default we retain audit history for 12 months. For immediate erasure, say so in the email (GDPR Art. 17 right to erasure).